To our valued Patients

Like you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world.  Our Main priority during all of this has been the safety and health of our employees, patients and communities.  

In an effort to answer questions about how our company will operate during this period of uncertainty, please read the information below. 

 

1. Examinations: Effective at 5 PM on Tuesday March 24th, we are no longer providing regular comprehensive examinations, contact lens fittings, or eye wear adjustments.  We are planning this restriction will last at least until May 4th.  If you had an exam scheduled during this period, you do not need to call and cancel.  Currently we are re-scheduling exams beginning on May 4th and will call to move regular exams forward if we are able to resume regular eyecare prior to that date.  Resuming regular operations will depend on CDC recommendations and state and local government guidelines. Please check our website or Facebook book page for updates. 

 2. Eyewear and Contact Lens pick up and ordering: Please call us to make arrangements for payment and pick up.  In order to follow 'social distancing' recommendations, we will ship your orders to you for an additional $5.  We are limiting the number of people in our offices and our doors are locked; you may call, knock, or ring the door bell and we will dispense your glasses to you in the parking lot or vestibule depending on the office.

 3. Contact Lenses: If your contact lens prescription expires while we are unable to provide regular exams and contact lens fitting, please call us to order and ship a 6 month supply to you so your wear will not have to be interrupted.  Please be cautious with your decision to wear contact lenses. Read more about COVID-19 and contacts here: https://www.optometrytimes.com/coronavirus/covid-19-and-contact-lens-wear-what-ods-and-patients-need-know

 4. Prescriptions and Refills: We will continue to process and refill medications.  Your pharmacy should contact us for a refill, but if you are still having difficulty getting any of your medications, please contact our office.  

 5. Eyecare urgencies and emergencies: We are here for you in the event of a medical eyecare urgency or emergency.  This may include sudden decreased vision, eye pain, foreign bodies, new flashes of light or floaters in your vision, etc.  It is our desire to decrease the exposure to and burden on our local health care clinics and ERs, but if you are unable to reach us, please go to the ER in the event of an emergency.  We will also be providing tele-health services in some cases (using your phone apps to send pictures and communicate).

 

Thank you so much for your trust in Premier Eyecare Associates for your eyecare and vision needs!  We appreciate your patience and understanding during this time.  Many blessings and good health to you and your families,

 

The Premier Eyecare Team

 

 

Despite requests that patients bring their current glasses to their office visit, many show up without them.

Sometimes it’s an oversight: “I was rushing to get here and forgot them”; “I left them in the car”; “I picked up my wife’s glasses instead of mine by mistake.” Doctors have heard them all.

Sometimes it is unavoidable: “I lost them”; “They were stolen”; “I ran them over with the car”; “I left them on the roof of the car and drove away and now they are gone.”

Frequently, however, it’s intentional. There is a perception by some people that if they don’t like their current glasses or feel like they are not working well for them that they are better off having their eye doctor start from scratch. “Why would I want the doctor to utilize a pair of glasses I’m not happy with as a basis or starting point for my next pair of glasses?”

But bringing your glasses to an appointment is important.

There are two main reasons for eye care professionals to know what your last pair of glasses were.

The first is to see what type of glasses they are and how you see out of them. Are they just distance? Just reading? A bifocal? A trifocal? A progressive?

Even if you feel they aren’t working for you it is essential for doctors to know the type of lens you had previously. It is also important to know how you see out of them and what the previous prescription was. This can help eye care professionals determine a new prescription that will work better for you.

The second reason doctors like to know what was in your last pair of glasses is that the majority of people who wear eyeglasses have some degree of astigmatism in their eyeglass prescription.

A significant change in either the amount or axis of the astigmatism correction from one pair of glasses to the next is often not tolerated well, especially in adults. If you make too much change from the previous prescription many people experience a pulling sensation in their eyes when they wear the new glasses. It can cause symptoms of eye strain, headaches, and distortion, making flat objects like a table look like they are slanted.

Many of the problems that occur when we try to give someone a new eyeglass prescription could be avoided if doctors knew the last prescription and how you did with it.

Anytime you are going to the eye doctor, it is essential to bring your most current pair of glasses with you to the exam--whether you love them or hate them!

 

Article contributed by Dr. Brian Wnorowski, M.D.

This blog provides general information and discussion about eye health and related subjects. The words and other content provided on this blog, and in any linked materials, are not intended and should not be construed as medical advice. If the reader or any other person has a medical concern, he or she should consult with an appropriately licensed physician. The content of this blog cannot be reproduced or duplicated without the express written consent of Eye IQ.